Privacy Policy

We collect personal information that you provide to us directly. This may include:

• Contact details including name, email address, phone number
• Business information including company name, role or position
• Enquiry details such as the content of messages you send us through our contact form or by email

We do not collect sensitive information (such as health, racial, or political information) through our website.

We collect personal information when you:

• Submit an enquiry through our website contact form
• Send us an email
• Call us by phone
• Meet with us in person

We do not collect personal information from third parties or public sources through this website.

We collect and use your personal information for the following purposes:

• To respond to your enquiry or request
• To communicate with you about our services
• To manage our business relationship with you
• To comply with legal obligations

We will not use your personal information for any purpose other than what we collected it for, unless we have your consent or are otherwise permitted by law.

We may disclose your personal information to:

• Service providers who help us operate our website and business (see Section 5 for details)
• Professional advisors such as our accountants, lawyers, or auditors where necessary
• Government orregulatory bodies where required by law or court order

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

Our website is hosted by Webflow, Inc., which stores data on servers in the United States. When you submit information through our website (including our contact form), that information may be transferred to and stored in the United States.

We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the Australian Privacy Principles. Webflow's data handling practices are governed by their own privacy policy and data processing terms.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes:

• Using secure, encrypted connections (SSL/TLS) on our website
• Limiting access to personal information to authorised personnel only
• Using reputable service providers with appropriate security measures

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

You have the right to:

• Access the personal information we hold about you
• Correct personal information that is inaccurate, incomplete, or out of date
• Request deletion of your personal information (subject to any legal obligations we have to retain it)
• Withdraw consent where we rely on your consent to process personal information
• Make a complaint if you believe we have handled your personal information inappropriately

To exercise any of these rights, contact us using the details in Section 9.

We will respond to your request within 30 days. If we refuse a request, we will provide written reasons.

You have the right to:If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: [www.oaic.gov.au](https://www.oaic.gov.au)
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au